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We want you to get the most out of your partnership with us. That’s why we’re working on a collection of articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions. We’re just getting started but we’d love for you to take a look around.

  1. Partner Connectivity
  2. Reservations
  3. Payment Methods

Payment Methods

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For queries about payments, especially credit card details in reservations.

  • What are the General Delivery Terms for properties?
  • What is Strong Customer Authentication (SCA)?
  • The Value of Online payments
  • All you need to know about Online Payments
  • FAQs Online payments
  • Payments changes for India
  • How can properties access guests’ credit card information via the extranet?
  • Why is one of my connected properties not receiving credit card or CVC details via XML?
  • Can I remove credit card information from XML messages?
  • Why is a reservation missing credit card details?
  • Why have I not received the customer’s CVC code?
  • Why is a modification missing credit card details?
  • What should I do about invalid credit cards?
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