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We want you to get the most out of your partnership with us. That’s why we're collecting these articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions.

  1. Partner Connectivity
  2. API support
  3. Payment Methods

Payment Methods

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For queries about payments, especially credit card details in reservations.

  • What is Strong Customer Authentication (SCA) and what are the deadlines?
  • What are the General Delivery Terms for properties?
  • The Value of Online payments
  • All you need to know about Online Payments
  • FAQs Online payments
  • How can properties access guests’ credit card information via the extranet?
  • How often can my properties access guest credit card details?
  • Why is one of my connected properties not receiving credit card or CVC details via XML?
  • Can I remove credit card information from XML messages?
  • Why is a reservation missing credit card details?
  • Why have I not received the customer’s CVC code?
  • Why is a modification missing credit card details?
  • What should I do about invalid credit cards?
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