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We want you to get the most out of your partnership with us. That’s why we’re working on a collection of articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions. We’re just getting started but we’d love for you to take a look around.

  1. Partner Connectivity
  2. Reservations
  3. Reservation Retrieval

Reservation Retrieval

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Answers to common questions like retrieval errors, modifications, troubleshooting and fallbacks.

  • What information can I get from the Fallback CSV file?
  • How do I implement periodic pull?
  • Connectivity tips for a perfect integration
  • Can booking confirmations be delivered as emails?
  • Why do I get an error message when trying to retrieve a reservation?
  • Reservation status
  • Reservation modifications
  • Check retrieved reservation
  • Reservation not retrieved
  • Testing retrieval
  • Fallback messages
  • Reservation XML log requests
  • Retrieving failed reservations
  • Reservations with check-out dates in the future
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