Provider Portal
Details on the provider portal and the available tools in it.
General info & user guide
- Why am I getting ‘unauthorized’ errors?
- Why am I getting ‘hotel access denied’ errors?
- A guide to self-help options in the Provider Portal
- How can I update a human account in the Provider Portal?
- How can I whitelist an IP address?
- How can I request deactivation of whitelisting for a machine account assigned to a certain property?
Feature management
- Child Pricing, Occupancy, Guest Count and XML
- Guest Count and Child Count
- Why does an XML message show the wrong number of guests?
- Opportunity API - explaining elements
- Extra reservation information
- How can I see what breakfast type the guest booked?