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Connectivity Partner Help Centre
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We want you to get the most out of your partnership with us. That’s why we're collecting these articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions.

  1. Partner Connectivity
  2. Getting started

Getting started

Contains contact information, emergency and security procedures and extranet training materials.

Contact information

  • Contact Us
  • Emergency line and outage communication
  • How do I receive automated outage alert emails?
  • Welcome to Booking.com
  • What do I do once my platform has been connected to Booking.com?
  • When should I contact the Booking.com Connectivity team?
See all 11 articles

Compliance and Data Security

  • Why do properties need to complete a Know Your Partner (KYP) form?
  • What should I do in case of a security incident?
  • What compliance and data security responsibilities do I have as a Booking.com Connectivity Partner?
  • About TLS & cipher suites
  • Test your TLS version and ciphers
  • FAQs TLS version 1.2 update

Extranet training material

  • What is Rate Rewrite?
  • What is Rate Mixing?
  • How to log into a property's Booking.com Extranet?
  • Where can I get an overview of the Booking.com extranet?
  • What is the Rates & Availability tab?
  • What is the Promotions tab?
See all 13 articles
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