Rate Mixing will be removed for all properties globally by 30th September 2020
The best way to explain Rate Mixing, is with an example:
Suppose we have a hotel: OurHotel that has a room: OurRoom.
This room has 3 rates:
- Standard Rate: A free cancellation rate, breakfast not included, fits 2 guests;
- NR Rate: A non-refundable rate, breakfast not included, fits 2 guests;
- Breakfast included Rate: A free cancellation rate, with breakfast included, fits 2 guests;
OurHotel has the following prices and availability for the 3 room rate combinations for a subset of dates of a specific month:
Rate name |
1 Aug |
2 Aug |
3 Aug |
4 Aug |
Standard Rate |
€ 30 |
€ 30 |
€ 40 |
xx* |
NR Rate |
€ 25 |
€ 25 |
€ 30 |
€ 40 |
BF included Rate |
€ 35 |
€ 40 |
€ 50 |
€ 10 |
*(xx means the rate is not available)
Suppose the customer wants to book the NR Rate for 3 nights, starting on Aug, 2nd.
With rate mixing disabled: the final cost for those 3 stays will be (25 + 30 + 40) = € 95 with NR policy.
With rate mixing enabled: the final cost for those 3 stays will be (25 + 30 + 10) = € 65; (It is mixing the price on the third day using the cheapest price from the BF included Rate even if that rate is a free-cancelation).
What about the restrictions?
It picks the most restrictive always, on the example above, the price with rate mixing active will be € 65, but the whole stay is non-refundable (the most restrictive). The same applies to other restrictions.
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