Accommodation partners can now report guest misconduct via the Reporting API, using one of the following seven categories:
- Abusive/rude behaviour
- Breaching house rules (and policies)
- Payment issue
- No show
- Left property dirty
- Illegal activities
- Property damage
Once a guest has been reported for misconduct, they won’t be able to book the same property or other properties from that particular partner again.
For more information, check out our documentation about reporting guest misconduct in the Reporting API.