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An overview of Booking.com’s APIs

To help you offer the best possible service to your accommodation partners, we are constantly developing new APIs. We’ve classified them as ‘essential’, ‘strongly recommended’, ‘depending on business’ and ‘additional business service’, depending on how important it is for you to implement them.

Product

Type

Description

Reservations API

Essential

 The Reservations API allows you to retrieve and modify reservations on Booking.com.

Rates & Availability API

Essential

The Rates & Availability API lets properties set availability, rates and restrictions for a property's rooms on Booking.com.

Reporting API

Strongly

recommended       

With the Reporting API, you can report the following types of changes to a reservation:

  • Invalid credit card used
  • Changes to check-out date and/or price
  • Cancellation due to guest no-show
  • Cancellation due to invalid credit card

Promotions API

Strongly recommended

The Promotions API module lets properties create and manage promotions. Promotions are special prices that a property can offer during a certain time window, or to a certain type of booker.

Property Management

(Property registrations, Property information, Manage property status, Photos, House rules, Licences)

Depending

on business

In the Property Management API, properties can create and update your properties’ content, including photos, facilities and policies.

Room and Rates Management 

(Room details, Rate plan, Rate Assignments)

Depending

on Business

The Room and Rates Management API lets properties add rooms and rates to a property, and combine them into products.

Messaging API

Depending

on business

This API allows properties to communicate with guests via your interface. This helps properties respond quickly and effectively to questions, leading to happier guests and more bookings.

Mapping API

Additional

business service

The Mapping API enables properties to sync room details in their channel manager.

Guest Reviews API

Additional

business service

This API gives your properties a full overview of their guest reviews on Booking.com. It allows properties to proactively manage the guest experience.

ResExtrInf

Essential

The ResExtrInf API (short for ‘reservation extra information’) adds several key elements to reservation messages. That includes the following extra sections:

  1. Highlights if the guest is a member of Genius (Booking.com’s loyalty programme) and if they qualify for freebies such as a welcome drink or a late check-out.
  2. Facilitates the transmission of payment options such as bank transfer and virtual credit cards.
  3. Includes payment information.
  4. Specifies whether the booker is travelling on business, including company name and any applicable tax breakdowns.

Ready to get started with our APIs? Go to the documentation page.

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