Can I add or change a mobile number for PIN verification in an extranet group account?

If you need to add or change a mobile number for PIN verification purposes, you need to send a request to the relevant property partner as follows:

1. Log into the extranet group account.
2. Click on the ‘Account’ icon in the top-right corner.
3. Select ‘Security’ from the drop-down menu, then ‘Add New Number’.
4. Type in the new number and click on ‘Verify Number’ to send an email to the property contact.
5. Property contact opens the email and clicks ‘Approve’, which redirects them to the extranet.

Once the phone number is verified, it will be listed as ‘Approved’ and can receive a PIN code.

Note: To maintain data privacy, Booking.com employees are restricted from adding or changing mobile numbers.