As a Connectivity Partner, you can contact us about any matters relating to your XML connection, performance or tooling, such as:
- Troubleshooting errors when sending rates and availability
- Reservation fallbacks and errors
- Content API questions about creating and updating properties
- Implementations and testing new tools
- Provider programme score
- Security questions on the PCI portal and compliance
Note: If you receive questions from your properties about extranet settings, such as adding or removing rooms or rates, advise them to contact their local Booking.com partner support team for assistance.