This API gives property owners an overview of what guests are saying about their property.
It helps them to be proactive about improving their guests’ experiences.
Please note: Guest reviews retrieved by this API may not be used on your public page. The API is for internal use by properties.
Why are guest reviews so important for properties?
Reviews are a reflection of how well properties are satisfying their guests’ needs.
They help identify areas of improvement that properties can act on. According to our data*, properties with higher review scores perform better on Booking.com.
*Analysis done by Booking.com Data Science and Financial Planning and Analytics Team, July 2018