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We want you to get the most out of your partnership with us. That’s why we’re working on a collection of articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions. We’re just getting started but we’d love for you to take a look around.

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Reservation XML log requests

How can I see the XML logs for a reservation?

Unfortunately, due to certain regulations (such as GDPR), Booking.com can’t send hard copies of XML logs via email. However, what we can do is provide you with time stamps and our RUID codes.

Please note that all XML logs are deleted after 90 days.

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