How can I update a property’s rate structure?

Unfortunately, neither Connectivity Partners nor the Booking.com Connectivity Team can update rate structures.

If a property asks you to do so, ask them to get in touch with their local support team by going to the ‘Inbox’ tab of their extranet and clicking ‘Booking.com messages’.

If you’d like to investigate why certain rooms or rates aren’t updating correctly, you can get in touch with the Booking.com Connectivity Support Team. To find out how to contact us, check out our contact page.