If I find a rate discrepancy, how can I see if there is a rate relation in place – and how can I update it?

1. Log into the Booking.com extranet.
2. Click on the ‘Rates & Availability’ tab.
3. Select ‘Rate plans’.
4. Find the rate you’d like to change the rate relation for, and click ‘Edit’.
5. Click on ‘How do you want to manage this rate plan?’.
6. Select ‘Based on one of my current rate plans’.
7. Select the rate you want to apply the discount or mark-up to.
8. Select the rate difference using ‘+’ or ‘-’.
9. Select whether you’d like the difference to be expressed as a percentage or as a fixed amount per night.

If a property needs additional support with rate relations, they should get in touch with their local Booking.com support team. They can do this in the ‘Inbox’ tab by clicking on ‘Booking.com messages’.

Note: the Booking.com Connectivity Team cannot change or delete rate relations.