How to get started with the Reporting API?

Use the following guide to identify your next steps:

Design: The UI Handbook for Connectivity Partners (see attached to this article below) contains screenshots that will help you design the user interface for your Reporting API integration.
Integrate: For technical specifications of the Reporting API, visit the ‘Partner Portal Documentation’ page. (Home > Available APIs > Reporting)
Test: Once you've integrated the API with your interface, you can use a Test Hotel to test the connection and make sure you’re ready to go live.
Go live: Once the testing is complete, you’re ready to roll out to properties. To support your roll-out, we can work with you on a joint marketing plan through email campaigns. We recommend you get in touch with your Connectivity Account Manager to plan the next steps.

PMS is the key. Integrating the Reporting API on its own is not enough as it doesn’t reach the end user – our properties.
It is critical that the API is also implemented via all the PMS you connect with. Ask your PMS to follow the same steps as in section 1.

You can integrate the Reporting API with your existing payment gateway to make it easier for properties. Here’s how:

The credit card details are passed onto the payment gateway directly via the Reservation API.
The payment gateway checks if the credit card is valid (zero-authorisation or pre-authorisation as per property policies).
If the response is negative, report the reservation as having an invalid credit card via the Reporting API.
Booking.com works with the guest to update credit card details and updates you via the Modifications API.
If the credit card details aren’t updated or are still incorrect, cancel the reservation via the Reporting API.

Ready to get started? Here is our step-by-step guide to the Reporting API.