This opportunity saves properties time by answering the most common guest requests automatically.
Automatic replies can be set up for guest requests about parking, check-in and check-out, and bed types (double or twin).
When a request is processed using automatic replies, the guest gets a message confirming whether it's been approved, rejected or subject to availability.
How does this benefit the property?
Our research has shown that implementing this opportunity can save up to 15% of a property’s operational time. It also improves the guest’s experience as they get quicker replies to their requests.