Connectivity Partner Help Centre
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We want you to get the most out of your partnership with us. That’s why we’re working on a collection of articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions. We’re just getting started but we’d love for you to take a look around.

What happens when I create a promotion with multiple rates and rooms?
How do I deactivate a promotion?
Why do I get an ‘Invalid promotion ID’ error when I try to update or delete a promotion?
What should I do if I get a response with a value of ‘-1’ in the GetPromotions API?
What should I do if I can’t set up a Secret Deal?
What is the difference between the ‘book start/end date’ and the ‘stay start/end date’?
How are restrictions on the parent rate applied to promotions?
Why can’t I see separate tagging for a promotion on Booking.com’s website or App?
Can I choose which fields to modify in the Update Promotions section?
What should I do if I get an ‘Invalid Rate ID’ error?

How do I deactivate a promotion?

To deactivate a promotion, you’ll need to use the ‘Delete request’ function, and include the promotion ID and the hotel ID.

Here is an example of a sample request URL:

DELETE https://supply-xml.booking.com/hotels/xml/promotions?id={promotionID}&hotel_id={hotelID}

For more information, please click here.

Please note that we don’t currently support ‘active = 0’ within ‘Activate a promotion’ as a way of deactivating promotions.

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Connectivity Partner Help Centre
Hello, how can we help you today?