Connectivity Partner Help Centre
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We want you to get the most out of your partnership with us. That’s why we're collecting these articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions.

What happens when I create a promotion with multiple rates and rooms?
How do I deactivate a promotion?
Why do I get an ‘Invalid promotion ID’ error when I try to update or delete a promotion?
What should I do if I get a response with a value of ‘-1’ in the GetPromotions API?
What should I do if I can’t set up a Secret Deal?
What is the difference between the ‘book start/end date’ and the ‘stay start/end date’?
How are restrictions on the parent rate applied to promotions?
Why can’t I see separate tagging for a promotion on Booking.com’s website or App?
Can I choose which fields to modify in the Update Promotions section?
What should I do if I get an ‘Invalid Rate ID’ error?

Why do I get an ‘Invalid promotion ID’ error when I try to update or delete a promotion?

When you get an ‘Invalid promotion ID’ error, it’s usually because you’re using an ID that was valid, but no longer is.

Every time a promotion is updated, a new promotion ID is created. So when updating, deleting or retrieving promotion details, you need to make sure that you use the latest promotion ID.

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